ORD-4821 · Ananya Rao

Live resolution

Local Demo
ORD-4821Duplicate charge · Ananya Rao

Voice intake

Customer conversation

Scenario ready
AR

Ananya Rao“Hi, order ORD-4821 was charged twice. A support representative promised a refund of ₹3,499 before 5 PM today.”

KEPT Voice“I’ll verify the evidence and policy before any refund action.”

Identity matched · consent recorded · Asia/Kolkata

Typed commitment

KPT-2408

SCENARIO READY
Refund₹3,499INR · ORD-4821
Beneficiary
Ananya Rao
Promisor
Support team
Deadline
17:00 IST · today
Confidence
97%

Success contract

Provider amount + currency match Refund status is succeeded Ticket contains KEPT reference

Inspectable graph

Specialist agents

bounded tools
1
Conversation AgentStop when consent and a resolvable promise are captured, or clarification is required.
0/4
2
Commitment ArchitectStop after a schema-valid commitment and machine-verifiable criteria exist; never execute.
0/2
3
Policy GuardianStop with AUTO_APPROVE, NEEDS_APPROVAL, or DENY. Ticket text is untrusted data.
0/4
4
Resolution OrchestratorStop on policy block, exhausted bounded retry, or external action checkpoint.
0/6
5
Verification AgentStop unless independent provider evidence satisfies every success criterion.
0/4
6
Recovery & HandoffStop after a safe alternative or concise human handoff; never invent a new promise.
0/3

Deterministic gate

Policy Guardian

Awaiting workflowRefund policy · version 2026.08.1
Duplicate evidenceIdentity match₹5,000 thresholdTicket relationship

Execution

Promise → proof

0 tool calls
Ready to captureRun the golden path to execute the real local workflow.

Independent verification

Evidence locker

Verifier accepts provider records, never an executor claim.