The customer promise control plane

Every customer promise,
executed and proven.

KEPT turns promises buried in support conversations into typed, policy-safe commitments—then executes, verifies, and proves the outcome.

Run the 90-second demoExplore command center
Deterministic policy gates Independent verification Tamper-evident audit
Live resolutionLOCAL DEMO
Voice intake

“Order ORD-4821 was charged twice. I was promised a ₹3,499 refund by 5 PM.”

Identity matched · consent recorded
Typed commitment
REFUND₹3,499INR · ORD-4821
Deadline
17:00 IST
Confidence
97%
Specialist graph

Commitment Architectcomplete

Policy Guardiancomplete

Resolution Orchestratorcomplete

4

Verification Agentvalidating evidence

PROMISE STATUSKEPT

3/3 success criteria verified

14 hash-linked audit events Executor ≠ verifier
0unapproved high-risk actions
1×idempotent external execution
100%provider evidence required
6bounded specialist agents
FROM LANGUAGE TO OUTCOME

A promise is not a note.
It is an executable contract.

KEPT gives every commitment a stable identity, a success contract, and a visible owner from capture through proof.

1Conversation
2Commitment
3Policy
4Action
5Verification
6Proof

Capture what was promised

Voice, chat, or ticket text becomes a strict commitment with actor, amount, deadline, conditions, confidence, and machine-checkable evidence.

Put policy in the critical path

Deterministic server-side limits block money movement. High-risk actions wait for an authorized human—never an optimistic model.

Prove the outcome independently

The executor cannot grade its own work. KEPT requires provider evidence, compares it with the success contract, and chains every audit event.

AUTO-APPROVE₹3,4994 policy checks passed
NEEDS APPROVAL₹12,499Execution blocked in server code
BUILT FOR CONTROL

Agentic speed.
Enterprise restraint.

Specialists have distinct prompts, typed inputs, narrow tool allowlists, bounded budgets, and explicit stop conditions. Policy cannot be overridden by the executor.

  • Prompt-injection resistant policy evaluation
  • Approval before high-risk execution
  • Idempotency, checkpoints, bounded retries
  • PII-safe, hash-linked audit records
Inspect evidence explorer
PROMISE → PROOF

Turn “we’ll take care of it”
into an outcome customers can trust.

Run the actual local control plane from voice transcript to independently verified refund evidence.

Start guided demo